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Ordering and Paying


Thank you for choosing to shop at www.ebonyandindigo.com. We hope it is a pleasurable experience for you.

We’ve made the checkout process as easy as possible and we are always available to assist if you need help to choose or decide.

We would love to hear from you and promise to deal with your query promptly, usually within one working day .If you have any query about ordering and paying , please send us an email at order@ebonyandindigo.com or telephone us on +234 810 319 1749, +234 909 040 4336, +234 802 301 6031

ORDERING PROCESS

Online 

You can order online by placing your choice of items into the shopping cart and follow through with the checkout process

Wishlist

If you are not ready to place your order, you can place your choice of items in the Wish List and return later to complete the checkout process

Telephone

You may telephone us on any the telephone numbers above and place your order with a member of our Customer Service Team. We are open Monday - Saturday from 10am - 5pm

Email

You can email your order to us at the email address above .Within one working day, you will receive a response and further instructions on how to complete your order.


PAYMENT PROCESS

You can pay for your order using any of the following methods:  

  • Cash deposit, e-transfer or payment into any of the following bank accounts

FCMB ACCOUNT NUMBER: 3022227010        BRANCH : OSOLO, LAGOS

GT ACCOUNT NUMBER: 0170796889              BRANCH: AWOLOWO ROAD, IKOYI, LAGOS     

UBA ACCOUNT NUMBER: 1019249279            BRANCH: LEKKI, LAGOS

DIAMOND ACCOUNT NUMBER: 0074118655 BRANCH: THE PALMS BRANCH, LAGOS

  • Online payment with a Visa or MasterCard debit card on the following Payment Platforms. Please be assured that your online transaction with us is secure and we do not store card details on this site.

GT Bank

UBA Bank

DIAMOND Bank

PAYSTACK

PAGA

PAYU

  • Opening an account with EbonyandIndigo Natural Skincare Boutique

The minimum amount required to open an account with us is N10,000.

You will be able to make a purchase at any time up to the limit of the amount you have paid in. Opening an account also provides you with additional benefits such as discounts, special offers and priority notification of new arrivals.

  • Payment on Delivery
It is possible to pay for your order in cash at the point of delivery. The items will be handed over after payment has been made.

Please note that this method of payment is only available for deliveries made in Lagos.

Please note that your order will not be processed until we have received confirmation of payment. If you choose to pay directly into our account, please note that it can take up to 2 working days before the funds reflect on our system.



Get in touch
Delivery
We are happy only when you are happy
 
Customer Service
We want you to be happy with your purchase as well as our services 
 
Returns Policy
We have a “no quibbles” Returns Policy